Privacy policy
Ⅰ. Collection and Use of Personal Information
When you use the SME DECOR Mall services, we may ask you to provide personal information. SME DECOR Mall will use this information in accordance with this Privacy Policy. You are not required to provide the personal information we request, but in many cases, if you choose not to provide it, we will be unable to provide you with our products or services, or respond to any questions you may have.
The following provides some examples of the types of personal information that SME DECOR may collect and how we use such information:
II. What Personal Information We Collect
When you create an account, purchase products, download software updates, or contact us, we may collect various information, including your name, mailing address, phone number, email address, and contact preferences.
When you use SME DECOR to purchase merchandise or gift cards, SME DECOR may collect the information you provide about the aforementioned individuals, such as your name, mailing address, email address, and phone number. SME DECOR will use this information to fulfill your requests, provide relevant products or services, and for anti-fraud purposes.
In some jurisdictions, we may require users to provide government-issued identification for legal compliance purposes, but only in limited circumstances, such as customs declarations.
III. How We Use Your Personal Information
We will keep you informed of the latest product releases, software updates, and upcoming events. If you do not wish to be included in our mailing list, you may opt out at any time by updating your preferences.
We may use your personal information (such as your email address or mobile phone number) to verify and confirm your identity.
We may use your personal information to send important notifications, such as order information regarding purchases. Because this information is crucial to your communication with the store, you cannot opt out of receiving such information.
We also use personal information for internal purposes such as auditing, data analysis, and research to improve SME DECOR's products, services, and customer communications.
IV. Collection and Use of Non-Personal Information
We also collect and use data that, by itself, cannot be directly associated with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. Below are some examples of the non-personal information we may collect and how we use it.
We collect information such as occupation, language, zip code, area code, unique device identifier, referring URL, location, and the time zone in which users use our products to better understand customer behavior and improve our products, services, and advertising.
We collect information about customer activity on our website. We aggregate this information to help us provide more useful information to our customers and understand which areas of our website, products, and services are of most interest to them. For purposes of this Privacy Policy, aggregated data is considered non-personal information.
We may collect and store detailed information about how you use our services, including search queries. This information may be used to improve and make the results we provide more relevant. This information is generally not associated with your IP address, except in limited circumstances where we need to ensure the quality of the services we provide over the internet.
V. Cookies and Other Technologies
The SME DECOR website, emails, and advertisements may use cookies and other technologies, such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people visit, and measure and improve the effectiveness of advertisements and web searches. We treat information collected through cookies and other technologies as non-personal information. However, if local law considers Internet Protocol (IP) addresses or similar identifiers to be personal information, we also treat such identifiers as personal information. Similarly, for purposes of this Privacy Policy, when non-personal information is combined with personal information, we will treat the combined information as personal information.
Like most internet services, we automatically collect certain information and store it in log files. This information includes IP addresses, browser type and language, operating system, and date/time stamps.
We use this information to understand and analyze trends, administer the website, learn about user behavior on the website, improve our products and services, and gather demographic information about our user base as a whole. SME DECOR Mall may use this information for our marketing and advertising services.
Pixel tags allow us to send emails in a format that our customers can read and tell us whether the emails have been opened. We can use this information to reduce or eliminate the number of emails we send to our customers.
VI. Other
SME DECOR may be required to disclose your personal information in response to law, legal process, litigation, or requests from public and governmental authorities within or outside your country of residence. We may also disclose your information if we determine that disclosure is necessary or appropriate for national security, law enforcement, or other matters of public importance.
We may also disclose your information if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users. Furthermore, in the event of a reorganization, merger, or sale, we may transfer all personal information we collect to the relevant third party.
SME DECOR Mall takes the security of your personal information very seriously. SME DECOR Mall uses encryption technologies such as Transport Layer Security (TLS) to protect your personal information during transmission. When SME DECOR Mall stores your personal data, we use computer systems with limited access rights, located in facilities protected by physical security measures. Your account and password are stored in encrypted form, including when we use third-party storage.
VII.Privacy Issues
If you have any questions or concerns regarding SME DECOR Mall's privacy policy or data processing, or would like to file a complaint regarding a potential violation of local privacy laws, please contact us. You can contact us at any time by calling the SME DECOR Mall support number.
When we receive privacy questions or access/download requests, we will categorize the contact and work to address your specific questions or concerns. If your question involves a more serious matter, we may request additional information. Contacts with more serious concerns will receive a response. If you are dissatisfied with the response, you may refer your complaint to the relevant regulatory authority in your jurisdiction. If you contact us, we will provide information on applicable complaint channels based on your circumstances. SME DECOR Mall may update its privacy policy at any time. If we make significant changes to our privacy policy, we will post a notice and the updated privacy policy on our website.
VIII. Permission Description:
1. <android.permission.WRITE_EXTERNAL_STORAGE> Access to the user's SD card files. With user authorization, this permission allows you to modify your profile picture in the profile center and contact customer service for product information before purchasing.
2. <android.permission.CAMERA> Access to the camera. With user authorization, this permission allows you to modify your profile picture in the profile center and contact customer service for product information before purchasing. It also allows you to scan QR codes on the homepage to participate in promotions like bargaining and group buying.
3. <android.permission.RECORD_AUDIO> Recording permission. With user authorization, contact customer service to send voice inquiries about product information before purchasing.